8. Troubleshooting
Q: When I run Sniffi, I see "Cannot find WiFi card!" message
A1: Check out that WiFi card is enabled (I know - it's stupid... but sometimes it works ;-) )
A2: If you have PDA with WM5.0, disconnect ActiveSync connection (unplug an USB cable / remove device from cradle) and perform a PDA soft-reset. On WM5.0 devices, ActiveSync connection sometimes disables a WiFi card.
Q: IP shows 0.0.0.0 (no address).
A: IP shows address only when Sniffi was able to connect with AP and an IP address automatically obtained from DHCP server.
Q: Will product key unlock more functionality?
A: Sniffi trial has a full functionality for 15 days period.
Q: I see
only my connected wifi-network (there are 3). But it is shown as disconected.
A: Try to decrease a scanning rate. Open a settings dialog, tap on a
Scanning group, and increase a 'Rate' value (i.e. set it on 10 secs)
Q: Ping / Traceroute utility doesn't work. It says "Invalid URL/IP address".
A: Try to ping any other computer in your local network first (for example a gateway server).
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